Question 1

How does FinTech 5 make money if consulting is free?

Accepted Answer

When a merchant selects a processor through FinTech 5, that processor compensates us from their margin. There is no charge to the merchant. Ever.

Question 2

Do I have to switch processors to work with FT5?

Accepted Answer

No. We first audit your existing relationship. If your current processor is competitive, we tell you. If they are not, we present alternatives, and you choose.

Question 3

How long does a statement audit take?

Accepted Answer

Most statement audits come back in about 15 minutes. A day is the longest it takes. We go line by line and send a full breakdown of every fee, plus a competitive comparison.

Question 4

What is interchange-plus pricing?

Accepted Answer

Interchange-plus (IC+) pricing passes the card network interchange rate directly to the merchant, plus a fixed processor markup. It is the most transparent pricing model and typically the lowest cost for merchants processing over $15,000 per month.